Latest NewsKeep Up To Date With Us
Updated on Wednesday 22nd April 2020 at 02:00
Message from our CEO
Based upon Irish Goverment instruction issued yesterday to limit gatherings to 5,000 people and for public health and safety reasons, we have reached the sad but inevitable conclusion that race meetings in Ireland will not be able to take place "normally" until
at least September this year.
In light of this we are busy contacting all affected customers and are currently redesigning our website to reflect these circumstances.
More importantly our thoughts are with all those affected as a result of Covid-19 and we offer our sincere gratitude to the brave health care professionals and front line workers dealing with this crisis for their dedication and perseverance.
Thank you all sincerely for your continued support of Race & Stay, please do look after yourselves and your loved ones. We wish you all well and hope to meet up with you when it is safe to do so, in the meantime please do all you can to stay safe and healthy. "
Martyn Pipe, CEO Race & Stay
The safety and wellbeing of our guests and staff is our primary concern and our policy is always to keep customers informed as to any changes or recommendations that cover every event we run.
We will notify guests individually by email or SMS text message or both immediately if any factors change the booking they have with us. .
The Coronavirus, and other travel factors resulting from your Government direction, may affect your ability to travel or attend the Race Meeting you have booked for. We here at Race & Stay are committed to providing our valued guests with the best experience whilst in our care and we have outlined below some special terms, in addition or replacing our existing terms and conditions where applicable, which will apply should your booking be affected by the recent COVID-19 travel advisories.
Your Booking With Us
Your Booking with us consists of three main elements
- Your Hotel Booking
- Your Race Meeting Booking
- Any additional bookings or side tours and events
If your booking is affected by the current Covid-19 travel advisories you are welcome to modify or cancel any (or all) of these elements at any stage up until 8 days before you arrive and:
- Receive a full refund, no matter the reason for amendment or cancellation
- Transfer your booking to another event later in the year at preferential rates
- Transfer your booking to the equivilent meeting in 2021 at this year's rates
The decision to take a full refund or transfer your booking is yours.
If you or we are informed of any element cancellation from 7 Days before you arrive, whilst you are travelling or have already arrived, we will advise all affected customers accordingly and offer you one of the following options.
- Offer you a refund on the cancelled element of your package only
- Offer you an alternative option (if one is available).
The decision to have a part refund or an alternative option is yours. In the case of the above condition the remainder of your booking (such as hotel accommodation and unaffected events or tours) will stand and our normal cancellation policy applies.
In all cases of cancellation our limit of liability is limited to only what you have paid us. Any additional expenses you may have incurred outside of your direct booking with us such as, but not limited to, airfares, ongoing travel bookings or other items are your responsibility only. These and other costs may be covered by your travel insurance policy.
The Race & Stay Packages featured on our website are by no means conclusive. Call or Email us and we will build a package to perfectly suit you.
Our Offices are open from 9am until 5pm (GMT) Monday to Friday